i insured through vanline direct it was the cheapest quote . i had to insure on the sunday so that i could pick up the car on monday. so i accepted the quote . BIG MISTAKE .they rang on the monday morning and told me i had been awarded 2 discount for my no claims bonus .and that the quote was wrong .they told me that i had to pay another £70 pounds . i was also told that if i cancelled the policy. it was still going to cost me 25 pounds to cancel . i decided to keep the insurance because i had arranged to buy and pick up the van ; a week later they rang me and told me that i could pay 6 pounds and that would cover me for my £500 access, a spacifically asked them that if i paid only £6 that would cover my access he replied yes it would ..the next day i got a e mail telling the direct debit had been raised by £6 per month . . i have rang them up and told them my complaints and asked them for the security recordings as i am going to pursue this vigourously. .