Awful customer service...refused to help correct issue with defective 42" Hemisphere bowl that came with manufacturing defect. Refused to return or try to correct issue. Product looks nothing like in photos...came out of the box with huge goopy/crusty blobs of something (glue?) all over side and interior of it. Base was completely rusted and stained my patio within 1 day of setting it on it. I understand this is RAW metal but nothing in the description says it comes with giant crusty rust blotches all over it and that it will most surely stain our patio/concrete within a day of ownership. I have not even burned anything in this and the entire thing is already rusted bright orange! Heaven forbid if anyone accidentally leans against it or try to move...it will result in rust all over you and anyone around you! VERY DISAPPOINTED! Also NO instructions included on how to manage this orange rusty nightmare!