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Lewis G
Unimpressed. I own a Solo stove for another location and bought Titan's stainless steel replica. Heavier but not as efficient in reducing smoke. The lid is not as durable as Solo's and more apt to be blown by the wind and damaged. My real issue was the unit came damaged (deeply dented in two spots) and the box had no sign of shipping damage which means quality control is lacking. Customer service was quick to respond and offered me a new one. I hate to see extra shipping, boxes and a stove go to waste so requested simply a reduction in my cost. They only offered $13. Sigh. Titan will spend at least $100 to ship a new one and pickup the old. Customer service does not have the authority to make a good decision for the company and the environment. Waiting on my new one.
2 years ago
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Ash & Ember has a 4.5 average rating from 2,786 reviews

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