Unbelievably bad customer service. Purchased a product during black Friday event, then a couple days later they dropped the price $35. I requested the price match and was refused even after speaking with a supervisor. Unfair business practice...unbelievable that a company would still behave this way in 2022. Hadn't even received the product I purchased yet, and you drop the price--then won't correct it and match the price? Simply unbelievable. No reputable retailer would behave in this manner. That's why I will be sticking with retailers such as Amazon--who would easily do this--in the future and will also be telling everyone I can that you offer horrible customer service and that I would recommend never buying from you.
2 years ago
Ash & Ember has a
4.5
average rating
from
2,786
reviews
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