I ordered the 32" fire pit with a screen cover. The fire pit is very nice, however, the screen cover does not fit. It is about 1 inch too small. When I contacted Titan outdoors I was told to send pictures. I was then told to send the entire order back in the original packaging. I had already disposed of the extremely large box. I was then told I would possibly get a $27.99 refund. After paying $300 I just wanted a cover that fits. The bottom line, the fire pit is really nice! Customer service is questionable.
2 years ago
Ash & Ember has a
4.5
average rating
from
2,786
reviews
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