Bought a 10 Kamoda smoker in November and have been dealing with in experienced people on getting the the rings for the stand to use the grill. I have been dealing with customer service throug emails to only become another customer to be pushed off by telling me that parts will take longer due to current issues with staff and parts. Complete waste of money. Garbage quailty service. Dont reply back with a fourth claim number on the same email chain to state we will get back with you and not correct the issue to then send a stupid survey to waste the consumers time again.