Mix feelings on our purchase. First it was a scratch and dent grill. I expected it not to be perfect, but at least usable. Thankfully my husband was a welder by trade and still has his equipment. The grill itself we are very please with the features and it definitely was made quality if used and handled within reason. This one was dropped hard on its handles bending them that in turn would not allow the grills to set properly or close the lid properly. My husband was able to fix the handles with extreme heat. The grills could then be set properly, but now we need to buy the end washer rings to keep it in place. At this point it still did not close properly, one corner higher than the other. We noticed the hinges on the lids were bent at two different angles and cracked. We again fix the angle with his welding equipment. Once installed he will go back and weld the cracks on the hinders. It still does not close properly but we hope enough to use for our purpose. That said, the average person would not have the still and tools for all we have done. This is why 3 stars. This was my dream grill I was glad to find one in my budget but not sure yet on using it. We have the hole dug and waiting for a nice day to do the concrete work. I will note it is very heavy. Our neighbors will help us later to attach the top. When the grill arrived the box was in good shape. I have no reason to believe the damage was done by the shipper.