So far, I’m not really happy. I ordered a table and chairs, which are beautiful and feel very high quality. However, four of the eight pre-drilled holes and sockets do not line up on the table. Their answer was to offer me a 10% discount to fix it myself. For such a heavy table (250+ pounds) that I spent $2,000 on, I don’t want to have my own screws keeping it together. I want the proper bolts and receiving sockets to line up. I have had friends come over to help me determine if I’m just lining it up wrong, but after multiple attempts and eyeballs on it, the holes just don’t line up. The problem is that drilling new holes won’t help. So far it’s been over a week of me pestering them for an answer. It sounds like I have to figure out how to ship back this heavy table and hope they can send me a working replacement.
1 week ago
Ash & Ember has a
4.5
average rating
from
2,786
reviews
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