Good shipping and communication. Bought a good looking, nicely stitched cordovan leather wallet that had interior rubbing damage after 5 days of sitting in my pocket. In my life of wallets this never happened. Contacted Ashland, showed pictures of the damage and was told this is normal. Not in my experience of 50 years of shell cordovan. Cannot return because of monogram. They graciously offered to replace interior with flip side leather. I want smooth shell cordovan, not the rough back of the leather. Expensive lesson. Maybe their other leathers are better, don’t know. Maybe won’t bother you, but bothers me. Paid over $200 and was disappointed to have issues in 5 days. Maybe will smooth out in time, but still… Nice guys though. Mixed feeling about leaving a poor review, was contacted to leave a review, but buyers need to know what to expect.