I bought 3 things from Ashland. An XL valet tray, a belt and custom watch strap in a configuration they don't sell. Ashland delivered on all things and more. The delivery was fast and the items all came wrapped nicely in boxes and protective bags. The valet tray was nice and just large enough to place everything I use daily. The belt is solid and well designed. The buckle has a nice heft, the pull loops are in a really nice position and nothing feels loosey goosey. I've only worn it a number of times after I have received it but I can already see it becoming my daily driver, easily the best belt I have ever purchased. Dublin is a really nice leather. The custom watch strap I ordered was something Ashland doesn't make both in terms of sizing and pattern. Instead of opting to swap out my entire watch strap for the regular buckle, I wanted a strap to use with my watch's deployment clasp to retain the look and polish of the watch. After a week or so of email correspondence, Matt finalized a design that could work and they gave me what I asked for. After some time wearing it, I can now say the straps are absolutely gorgeous. Anyone who had not the pleasure to try cordovan watch straps owe it to themselves. The cigar colour cordovan is an absolute stunner and it provides a comfortable handle over the not so appealing leather straps that originally came with my watch.