Really disappointed with the order and customer service related to my order. I placed an order for a personalized wallet with prioritization due to the holiday as a Christmas gift. First I recieved the entirely wrong order when I reached out Trevor advised they'd send out the correct order, however he didn't expedite the package so by the time I received it and realized they didn't add the personalization it was too late to receive it for Christmas. When I reached back out with my disappointment Matt informed me I could ship the wallet back for personalization which sadly isn't helpful as that leaves me in a position to either not give the gift all together or yo give it and then take it back. Overall I'm disappointed with this company and would not recommend personalizing or paying for priority if you still choose to shop here.