STELLAR Customer Service, as follows: On a late(er) SUNDAY evening, I received a notification on my phone regarding a charge to my PayPal account that after seeing, I felt was inaccurate, unauthorized, and questionably fraudulent. Backstory: One-month prior, I ordered from this site (‘Nebula.” believing it was a ‘single’ one-time purchase and splurge) for my entertainment. Further examining my PayPal account and associated email account details, I called the contact number listed (finding in print, it was out of country— i.e., “Cyprus”, time zone differences, etc.). Being somewhat alarmed, I additionally sent an immediate “Refund Request & Cancel further service” email to the site’s Support email address found on the PayPal transaction info. To my AMAZEMENT—within a short span (15-minutes…maybe)—I received acknowledgment from “Matt” in Customer Service, whom to my chagrin, enlightened me that I did misunderstand the original purchase terms. Somehow, I did misinterpret the ‘automatic monthly charge’ fine print. Regardless of my faux pas, I sing their praises as indicated in the immediate email response to my request, Matt assured me all parties agreeable, that my request is approved, thus mitigated. I am one thankful, appreciative, customer. My gratitude to all parties involved. My blood pressure has returned to a normal reading. Thank you.