Accidentally ordered items to a previous address which was saved on my ASOS account. Next day I realised my mistake and asked ASOS to amend the address or just cancel order and let me redo it. They said it was impossible to do this because they package and send items so quickly. The items are not due to be delivered for another 10 days so not that quick. Now I have to try and contact random people at my old address to get my order. Customer service were incredibly unhelpful.
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Alice, Customer Support
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