AVOID. I made a black friday order of nearly £300, they took my money, computer system "lost' the order and asos customer service said there was nothing they could do apart from refund me 10 days later. Shame on you asos, you should have honoured the order or provided some sort of goodwill/discount. I have not only lost myself a lot of money with loosing out on black friday deals but will have to wait 10 working days to recieve my refund on an order I never recieved. Disgusting, I've spent a lot of money shopping on your online store and this is the customer service I recieve. AVOID AVOID AVOID