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Galaa
They promised to give me a discount code if you choose "no rush" delivery, I've done it and now I'm waiting 2 weeks for my order instead of 2-3 standard delivery days. I placed a new order and used the code, but the order came with an error (accidentally ordered the same article twice) so I had to correct the order. The only way to do this on their website is to cancel the order. So I canceled the order and wanted to order again with the same discount (which actually wasn't used by me as promised by ASOS) but the discount code didn't work as "it can only be used once" but it wasn't used! I asked their support to provide me with a valid discount code that I have full rights to, but their support has been completely unprofessional and negligent. Ruslan from their support only said that they can't give me a discount code if I had to cancel the order. Very bad and unfair service! I will no longer order from ASOS and I recommend that you never order from this website!
3 years ago
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Asos has a 3.1 average rating from 2,106 reviews

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