Please AVOID this company! I had ordered from them a few times and every time I only had so many issues. Their service is TERRIBLE, delivery and refunds are TERRIBLE (Hermes is the courier). After so many issues I stopped ordering for years until I got a gift card from someone. Well, guess what - only issues I had. Never received my parcel and have been waiting 1 month for a refund - on live chat if you get through customer service advisors just do not reply to you and after 30min all you can do is close the chat without 1 single response. I have sent a complaint, emails, and no answer whatsoever. They are honestly the worst company I ever used in my life in every aspect and the most unreliable. Also, when I tried to review them previously explaining what happened directly they just deleted my review and emailed me saying that it has been deleted. Avoid!!!! Avoid!!!! There are other online companies that provide similar services.