I like to buy online, so naturally, I sometimes had to contact the webshops' customer support. And ASOS has by far the worst customer support! My order was cancelled due to "technical glitch" on their webshop (their customer support words). When I contacted their customer support, I was promised that the item would be added to my bag so I can reorder the item under the same price I had ordered it the first time, as I have already used my coupon on the one that got cancelled. That didn't happen, so I contacted them again. I received the same "promise", but again: nothing happened! I won't contact them the third time; no respect for their customers - no customers. So, bye ASOS!