Would give 0 stars if I could. Their customer service system is literally the worst. You can't call or email, you have to use a chat which I still can't tell is a real person or robot. I have spent over 2 hours all together on this chat function trying to get an issue with my order resolved. Because of the issue, I had to reject my package to have it sent back to Asos for a refund. However, after a month of no refund, I chatted with them and they claimed the package had been delivered to me. Which was not true as it had been sent back to them. I am still waiting for a refund and not hopeful. I am so frustrated and really wish I had never ordered from them in the first place.