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Anonymous
Ordered a PC screen from Asos, the item I received was broken. I contacted in order to solve the matter - Asos claimed they are not responsible and wouldn't fix/change the screen, After a long argument, I managed to sort a lab checking. I was told in 3 days they will come to take my screen and didn't for 2 weeks, after lab check I was told the screen was fixed, it was delivered and the screen was still not working! I contacted once again and got the same answer that they are not responsible, the manager told me don't care and won't assist. After making some noise I got their attention and was told they will replace the screen, again was contacted to pick up the screen, no one showed up for a month. They picked my screen and contact was lost. I don't have a screen, no one is contacting me. WORST SERVICE EVER.
3 years ago
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Asos has a 3.1 average rating from 2,106 reviews

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