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Anonymous
Returned my order as they told me to and they still haven’t refunded me over a month later. Spent hours on their chat system and they said they would refund me but never did. Checked in again they said give us 14 days. Checked back in 14 days later they said give us 10 days. Still haven’t gotten my refund and wondering if I ever will. Every time I respond to their emails, a new person responds who has no idea about the history of the conversation - completely useless and time consuming communication. Worst service and experience I have ever had.
3 years ago
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Asos has a 3.1 average rating from 2,106 reviews

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