Review of ASOS
No customer care / they dont care
I have a Premier Account, so can receive orders in a day or two. I chose a no rush delivery as was happy to wait an extra day or two. Two weeks later, not received, due on 6th August.(Will I get it!!!!) I ordered on 19th July. Eventually got to chat with Jazzmain and she was completely unhelpful. Just gave me scripted response. Never addressed my complaint . Scripted responses. Wholly unacceptable. Moral of the story. Asos customer care appalling. Never choose no rush (cannot see a breakdown of what this actually means on the website), do not be considerate it will backfire bigtime!!!
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.