Missing product in received order Notification of the missing product in the order was reported on 15.09.2022, immediately after receiving the product from the parcel machine. I have contacted asos in all possible ways, Unfortunately, so far I have not received a reply when I will receive a refund to my bank account for the missing product in the order. In addition, a few days after reporting the missing product in the order and confirming with the consultant to send back the missing product, my account was blocked! Customer service sent me a couple of times information about a refund after unlocking my account by changing my password - I changed the password according to the instructions unfortunately my account is still locked and the money for the missing product is not refunded. I have been a long-time customer of yours and I am extremely disappointed, the approach to the customer and the lack of contact.