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Gigi
It's my first time ordering from ASOS and trusted their advertisement of "Free Returns" so I gambled on the quality of the item. It arrived and it was very poor. See-through dress, poor quality zipper, and the sequins of my dress were pretty much falling off as soon as I tried them... Worse than SHEIN for double the price! I tried returning this item but the "return" orders they send to your email are all fake because no one will arrive to collect your item and the "tracking" link they send you is always a broken link, meaning there's no way to return your item at all! On top of that, they only have a chat feature and they are all bots who will not take your complaints seriously. Just save your money and don't order from this company!
6 months ago
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Asos has a 3.1 average rating from 2,106 reviews

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