Worst customer service ever. The live chat are practically bots and ignore everything you say. I paid next day delivery to then get told it wasn’t arriving till Friday. It’s now Sunday. My order was made on Wednesday. Thieves is an understatement for these people. I’ve used asos for years but now I’m wondering who they’re now run by. I feel like they were trying to blame evri for my order not arriving but when I checked the tracking they actually hadn’t received the item yet from asos. That or asos just uses scammers for couriers and doesn’t care because they think they can scam their customers out of money. No asos, that’s not how it works. Us customers are protected under the consumer rights act and can get our money back. You should be reported to the trading standards for stealing peoples money. Luckily I know my stuff and able to get my refund. But I will never ever use ASOS again and will spread the word to my friends and family to never use them