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Anonymous
First experience with ASOS-received delivery text, waited for delivery which never turned up. Contacted cs and was told the driver didn't have access to the building. The flats have a main door at which one needs to buzz the customer which the driver never did. Then updated their system to say failed attempt. Contacted cs who were absolutely despicable and abrupt and no one seems to care about the service they provide. Never using ASOS again.
7 years ago
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Asos has a 3.1 average rating from 2,107 reviews

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