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Anonymous
******* Please do not order from ASOS! ******** I was meant to get my delivery Friday I was not in and then got a email to say I had signed for it. Come home to no parcel anywhere checked with neighbours no parcel. Spoke to one person in ASOS who said he will refund me. Connection lost so the next person I spoke to said they have to investigate with dpd this could take 3-5 working days and I would have a response by 10th.. no response so had to chase up again myself to be told they hadn’t had a response from dpd so would take another 3-5 days!! Not happy at all as this is now fraud aswell that someone has signed something in my name.. regardless of what ur investigating I’m still without money and a parcel so for someone who is 8 months pregnant and 6 weeks before Christmas being 107 down is not ideal .. I have told them I will now be taking this so much further as the customer service is disgusting and they are the most unhelpful people ever. Will never ever shop with them again!!!!!
7 years ago
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Asos has a 3.1 average rating from 2,106 reviews

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