Horrible experience. They charged me for stuff I never ordered (December 2017) and refused to do anything about it. I have ordered a few things from asos, and they got my order wrorg. I returned everything but was told they hadn't received everything. The problem was they had sent a replacement which was the dame dodge item I had not ordered. They tried to keep my money for this hideous plastic skirt they even sent it to me twice!! They had no lawful basis to withhold my refund but they have and I am taking this further. They have tired to withhold £130 approx for a skit that cost £28 and also which that I never received in the first place. Got cut off by customer service chat twice and they refused to help me. Very dodgy you have been warned!