First time using this website, thought I'd try them due to student discount. They made me enter personal and student email. I then had to validate the student email and then it said they'd sent me a code to my personal email. After all this messing about no discount code came through, so tried clicking the verification link again and then got an email saying they'd already sent it??? contacted them on chat and instead of a simple apology and re-send they wanted photo proof of my student card, even though I explained I'd already verified my email. Had to take picture, email it to myself, download it and then attach to give it to them. They then wanted the back of the card even though I explained it was blank?? Sent it to them begrudgingly and was told they would get back to me in 24 hours!!!!!!!! Argggghh! so annoyed wanted these clothes for tomorrow, will go use my NUS card in the shops instead!! Waste of space!