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Maria
Faulty items, wrong items, items didn't match the description and photos. not true to size, robbery refunds. And the most TERRIBLE CUSTOMER SERVICE: telling you they will do something - and they don't, promising a refund for the postal expenses (because it's you who need to send them back wrong items) and it's you who will waste time and nerves to actually get that refund, 3-4 different answers from the different people for the same question, once didn't answer for 5 days and always: endless back and forth of emails with script answers, I've wrote to them FOUR times with the same thing (i wanted to deactivate my account). The most incompetent company!
6 years ago
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Asos has a 3.1 average rating from 2,106 reviews

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