I ordered a jacket that was supposed to arrive before December 21st 2017. Called them second week of Jan wondering where it had gone too. They had me look behind stuff in my yard to make sure it was not dropped off outside (should have been my first indication). Told them no. So they say they will send me another (even though the christmas gift was way past due). The first jacket arrives a day before the second jacket so I paid border fees thinking it was the second jacket when I had already paid it. Anyways. About $100 of border fees later for both jackets. I email them and tell them about it. They tell me to get my money back from DHL express (yah right, there is not even a place on the bill to request a refund and why would they pay it when they passed both from the border) and then they tell me to send the second jacket back. I told them that a $125 jacket has now cost me over $300 (because there was no way I was sending it back with their papers that still would have cost me another $30 - and I didn't want them to accuse me of getting merchandise without paying for it - so I paid for tracking back $93). BUYER BEWARE. Very stupid to be idiots with online customers. They can make or break you nowadays. The Jacket was of ok quality but not worth the money I ended up paying for it.