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Lizzy Rose Hollington
I am writing this post to display how awful the customer service is at #ASOS ASOS. So I returned two dresses on the 8th and they sent an email saying they received them on the 17th of JANUARY!!!! ever since they have messed me around saying they will pay the money in 5-10 days. 5-10 days later they didn't. 7 WEEKS ON and They still haven't refunded my money and keep demanding my bank statements. The service they have provided is frankly a pile of excrement and highly doubt I will use their service again as they are sarcastic and ignorant when you enquire about where your money is almost 7 weeks later. Please be warned people that ASOS has a serious issue with customer service and refunds. I will be sharing this message as much as I can until they give me my money back.
6 years ago
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Asos has a 3.1 average rating from 2,106 reviews

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