I ordered a few dresses and typed the cc expiration date wrong (my fault completely). They sent an email about the order not going through. When I logged back into my account, I discovered you have to manually enter each item back into your bag. What a pain. Why can't you fix the cc and re-order? By the time I got to doing this a few days later, the promo code that I had originally used had expired. When I contacted customer service they were completely unhelpful and seemed to be speaking off a script. They're not willing to honor the code and that is more than enough to NEVER order from ASOS again. There are so many better and more professional online clothing companies that truly care about their customers. I hope this dissuades some people NOT to order. The aggravation and headache are not worth it.