Placed an order a week ago for delivery on the 4th. Contacted them on 'Chat' prior to the supposed delivery asking why it hadn't been dispatched, I was told the usual that I couldn't do anything until after 10pm on the proposed delivery date....surprise, surprise my order didn't arrive. Contacted them again and now told that it will be with me by the 14th????? I go on holiday on the 10th and placed the order well in advance that other more competent companies could fullfil the order in time. I have asked to cancel the order which they won't do. so I'm out of pocket for an order that may or may not arrive. I'm having to shop elsewhere so that I can guarantee that I've the clothes for my holiday. Absolute shambles of a company that I will no longer be using.