My order never arrived. Turned out it was delivered to a different address. ASOS sent me a courier photo of an unfamiliar door at an unidentifiable property which was completely different from all the past courier photos of my actual door. Despite this, they stated that it had been delivered somewhere - so their job was done - and that I should just go and locate the property as it was probably a house within my area. So, with nothing but a photo of a random door, ASOS expected me to go searching for my delivery. Two ASOS representatives have so far refused me a refund. My complaint has been raised for a third opinion. I'm never ordering from there again.