Their courier delivered the items to somebody elses house and took a photo of the door. It was not my door in the photo, no house number and I could not recognize it. Asos told me it was up to me to go out and locate the parcel. I ended up being 2 hours late for my plans because I went around the whole area looking. Cheked all the local roads I could think of, disturbed a lot of people still no parcel. Parcel should have come to me directly not left with some strange person at a totally different address, this is not the service I paid for. Never got my items. I asked for a refund and was refused as they claimed it was delivered. No good delivering it if its not to the recipieint tho is it?!?! Shocking. I have reported it to my bank and think watchdog should get involved in this. Not acceptable.