I found a pair of boots I really liked and bought them because they were on sale. Due to my own error, the package was not delivered, and was sent back to ASOS. This happened because I had forgotten to put my apartment number in the address field. I contacted customer service only to receive the news that I would receive a refund for my order and if I wanted to buy the boots again, I would have to pay the price listed online. The boots are now more expensive. All because of a small technicality, I have to pay full price if I wish to reorder the boots. This was handled very poorly in my opinion.