What an ugly experience. I was told I qualified for free express delivery. Put my details in - a PO box, which was accepted, and acknowledged as accepted, and an express post delivery date was provided. It didn't arrive on that date, or anywhere near that date. ASOS couldn't have cared less, and actually advised me that it was my problem 'You can see my colleagues have mentioned that we can't deliver express deliveries to a PO box which is why your delivery has gone with standard, our help pages are there so that before you place an order you are clued up on the different processes we have. In the future, please ensure that you check our help pages before placing an order.' Are you serious? Help pages are for Help, not delivery conditions. Why the hell would I go to Help when you clearly advertise express post, with no qualifiers, and your order site accepts a PO box address, and a delivery date is provided? You make no qualification in your promos, or on your order page that express post is not available to PO boxes. Grossly lazy and ugly. You should clue yourselves up on responsible service and some customer care. And your order site should be set up to automatically reject a PO box when it is an express post delivery. The only site I have every experienced this not happening and the ugly responses from the ASOS team. I have really clued myself up. Don't deal with you every again.