I received a gift card for my birthday for £50 from my husband, it didn’t work, then I proceeded to have a one month ongoing back and forth, first ASOS tells me that the gift card doesn’t exist, then they say it wasn’t activated, after making sure it was activated I then wrote again and they tell me it had already been used in August (note we didn’t buy or activate the card until this November), after providing the photo evidence of the card and the receipts clearly stating the purchase and activation date again and again they are still insisting the card was used in August which is clearly impossible and refuse to give me further informations due to “security reasons”. How about the irresponsible way in which they have kept my money? What about my security? They actually don’t care and despite at least 20 emails back and forth I have still not received a decent explentaions or have received my money back. This is a company that clearly doesn’t care about their customers, only the money they receive and steal.