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Items supposed to be delivered 30th december I paid £10 for permier delivery, its jan 2nd and still not here neither is my other order. Furthermore a day after delivery was due they hadnt even shipped the items yet and decided half my order was out of stock and refunded them fr no reason. I went on the website and they were in fact still in stock so i re ordered them and they were shipped but still never delivered days later. So they lied when they told me they were out of stock. Still no items received despite my booking the morning off to wait in for delivery, my delivery slot has been and gone still no items and slow to no customer service. I asked for a refund but they ignored me, so no items and no refund as theyve kept my money. Items didnt arrive in time for new years eve, new years day and wont be in time for my birthday tomorrow either so even if they do bother to ever deliver them they are useless and will be going straight back. I will never shop with asos again and will be returnng everything i ordered from this month because i dont wish to support a company that rips off customers with premier delivery they cant deliver, and doesnt bother to ship your items till theyre already late and cancels items which are still in stock.
5 years ago
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Asos has a 3.1 average rating from 2,106 reviews

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