Terrible when anything goes wrong Fine when deliveries go to plan but so incredibly unhelpful when something goes wrong! You can only talk to them on social media or live chat so you have to wait ages for a response and then when you finally get it all they do is spout the same rubbish that is no help what so ever. I have premier service (cost £9.95) which guarantees next day delivery and they're saying for me to get back in contact with them if I haven't received the order 10 days after I ordered it. They refuse to cancel and refund the order or reissue the products