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Anonymous
Should have checked the online review prior to ordering. The worst, the absolute thrash, the horrendous and even borderline scam of a business, ASOS. I can understand the longer then usual delivery as I am not from the UK, that is fine, but what the hell? I delivery failed as no one is around to receive the parcel, which is fine. Contacted ASOS support, garbage of a support. Asked how can I be notified of the delivery, they gave me the email to contact SkyNet, which is their courier. Contacted SkyNet, no respond. Checked with Asos, no way to know when the item will delivery, was only told BY 25 Feb, meaning it could be earlier but no way to know when. No way to leave my contact for their courier to drop me a call prior to delivery. No way to get a refund. No way to arrange for a self-pickup. And, best of all, if no one is around to receive the parcel, it goes back to Asos and they get to keep your money. And what did the support do after to acknowledged by concern? Ends the chat prematurely with "As my previous colleague advised, your order will be delivered by 25th. Thank you" less then a minute after that "We will proceed to close this chat as we have not heard from you in a long period of time"
5 years ago
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Asos has a 3.1 average rating from 2,106 reviews

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