All I can say shopping by ASOS turned out to be the worst experience with online shopping I ever had. I have never encountered the shop that doesn’t care if their customer will receive an order or not. Support workers won’t move a finger to help you with your order. When asked to contact the Pony Express directly they say that they can’t because (!) as they ship to 200 countries they can’t contact all the local services. Well, what can I say, quantity over quality strategy is pretty lame in 21 century and fires back in the future. Every time I contacted them they informed me that the ONLY thing that can be done is to wait for the return of the parcel to ASOS and get the money back. Another thing is the express post service. I never thought I am the one who will be saying it, but Russian Post is far more reliable then Pony Express. But ASOS imposes on their customers the services of Pony Express (they even change without any notice and permission the chosen method of shipment ) and refuses to deal with the arousing problem. I am really disappointed with this attitude and services. Russia has a huge target audience but since you chose such a way to treat your customers you pushed many people away.