Constant delivery problems
Every time I order something from ASOS my orders get delayed, even if I pay for 2-days express delivery they manage to mess it up. So if you think about purchasing something for a specific occasion, keep in mind, that they may not despatch the order on time.
Horrible customer service, I made a purchase on February 16, paid 8$ for express 2-days shipping, my order wasn’t dispatched until February 24, when I’ve contacted ASOS they refused to refund me with express delivery fee and assured me that my package will arrive on February 26.
On February 26 I check the tracking to find out that my order is scheduled to arrive on March 6!
Ridiculous!
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Alice, Customer Support
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