ASOS are an absolute joke. Their service is unacceptable and no wonder they are falling behind the likes of Boohoo and other retailers. I made an order over a week ago and 3 days in a row the delivery was attempted to the wrong address. And 3 days in a wrong I warned ASOS about this issue and asked them to contact the courier company but they never did and now without offering a solution they have jumped straight into a refund wishing 5-10 days only after they receive the good from the couriers. The staff on the live chat are also extremely rude and smart asses! Will never use them again.