My order was supposed to be received yesterday, However, it was not received yet. I have tried to open live chats and no one is helping. I've opened a live chat yesterday and they assured me that if my order was not delivered yesterday they will look at it today. I opened a live chat today and they said I have to wait until May 5 which is 1 month from now!!. Another person ended the chat wile I was still talking. There are no details of my shipment whatsoever. I cannot track my shipment and I have no idea where it is. It's unprofessional for a company to send a shipment without tracking info and without the ability to support if the delivery period has passed!! All I get as a reply is to check with my local post office and provide them with the order #. There are plenty of local post offices in Lebanon and I can never assume which one you've sent the shipment with. I called few and they said they cannot help with just the order # and they want the tracking#. Very unprofessional support from ASOS!!