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Anonymous
My order was due to arrive a few days before I was going to be moving country. The day it was suppose to be delivered the courier tracking update said it was unable to deliver my parcel and to contact the sender as soon as possible. When I contacted asos they said they will rearrange the delivery to be delivered in two weeks. This meant it would be delivered after I moved country. I ask asos to just cancel my order and they said they would not be able to cancel my order as it was against their processes. So now I'm out of pocket and my parcel will be delivered to an address and country I don't live in.
5 years ago
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Asos has a 3.1 average rating from 2,106 reviews

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