Product selection is amazing . Price is amazing. Website and app are amazing however Their customer consultants don't listen or use initiative to help I needed to verify exactly if I could deliver to a post office was advised YES you can guess what - you cant! ....the result? Paid $39 for express delivery for very important event Goods showed up 10 days later and I had to drive 75 km to collect them because no the post office cant accept them as I was advised after checking 3 times before ordering now ASOS disable my account because of returns behaviour! Wow - I spend a lot a year online what an insult and not taking responsibility for their own issue - ban me ? fine I can go to next or the iconic If the goods got to me on time for my formal event i would not have had to return them!. Do you realise because of the delay I actually had to re order the same goods 3 times - still didn't make it to me on time $1300 later.... and I was left without an outfit for the black tie event - that my friends is what happened - so sure ban me - but you also need to listen and resolve your process before banning customers