DO NOT TRUST THIS COMPANY! I had previously ordered from this company on several occasions, however I will never again. I have had an ongoing dispute with ASOS since July 2018 and it still is not resolved. They have scammed me for £545.00. I ordered several items from them on June 30th and when they delivered my parcel no one was at home, so rather than leaving a note to re-arrange the delivery or leaving it at the post office they left it with my neighbour without my permission. Firstly this is against consumer rights. Secondly I received no text/ note to let me know my parcel was left with my neighbour, until my neighbour knocked on my door to give me the parcel. When I received the parcel from my neighbour, firstly it was a lot smaller than I had expected and secondly items were missing. Now I trust my neighbour and the package was fully sealed, therefore I know my neighbour had not taken any items but my most expensive items were not delivered. I had received goods worth £55 and the remaining items were missing. I have called ASOS several items about this, I have contacted my bank and raised a dispute, however ASOS refused to give the money bank. I have also spoken to Citzen's advise and sent ASOS letters and emails with no reply. This company is the worst to order from, they claim they have closed my case and no one will speak/ answer me. I would highly recommend not ordering from them and I have never dealt with such an unprofessional, scam company in my entire life!