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Chris
Ordered trousers in my size. Unfortunately I removed the tags before trying them on. They were far too small- the manufacturer must have a strange size guide. Asos customer support were unable to offer me anything, even the slightest discount on a larger pair as a gesture of goodwill. Look, I know this was my fault, but the trousers were expensive (£50). Would it kill them to treat customers like human beings and go beyond what is expected of them? I’d have been happy with 10% off a larger size, which is what they give students anyway. The problem with big corporations like this is that greed trumps everything else. Not buying from asos again for this reason.
5 years ago
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Asos has a 3.1 average rating from 2,106 reviews

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