Absolutely Shocking Company!!!! - AVOID!
Placed an order on Sunday and still hadnt despatched the goods on Thursday. Transit time was 3-5 working days, yet here we are on day 4 and the goods still havent been bagged up for despatch.
Keep notifying me via email, delivery next monday, now delivery next tuesday, tomorrow it will be delivery next wednesday. Its looking closer to 10-15 working days on this. Wouldnt be suprised if its being shipped from china or india as opposed to UK warehouse.
Deplorable service. Placed another order from debenhams yesterday and its already been despatched and will be delivered tomorrow. Really frustrating that a company of debenhams reputation have a far better online service and yet they are losing money hand over fist to companies like ASOS who are absolute bums!
Had to put own driver for who made the deliver because the delivery still hasnt been made.
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